Job Description

Job Scope/Complexity

Responsible for full life cycle of large/long-term highly complex projects. Typically manages multiple projects of varying complexities. Based on expert technical knowledge, skills, and experience, develops broad-based solutions involving multifaceted technologies, and business processes. Leads overall strategy, design & architecture for solutions.



Specific Duties & Responsibilities

The responsibilities listed below are typical examples of the work performed by this position.
Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.


Analysis & Requirements Gathering

Define highly complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes.
Provide written documentation of findings to share with the client and other IT colleagues.
Gather highly complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications.


Design & Development

Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-based system(s) to simplify code maintenance and to improve support.
Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for highly complex application development tasks.
Write functional/technical specifications from the highly complex system requirements, putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions.
Develop detailed tasks and project plans by analyzing project scope and milestones for highly complex projects to ensure product is delivered in a timely fashion according to software lifecycle standards.


Testing & Documentation

Create and document test scenarios using the appropriate testing tools to validate and verify application functionality.
Test all changes by using the appropriate test scenarios to ensure all delivered solutions work as expected and errors are handled in a clear and meaningful way.
Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references.


Implementation & Maintenance

Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution.
Monitor changes and resolve problems by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully in order to satisfy the customer requirements and to provide a smooth transition to the new solution.
Provide support by investigating and resolving issues to ensure prompt, effective service.
Other duties as assigned.


Minimum Qualifications
Bachelor's Degree (or foreign equivalent) in computer science, computer information systems, information technology, electronic engineering, or a related field.
Six years of related experience with computer systems and applications.


Preferred Qualifications
Knowledge in the assigned application as well as the platform on which it runs.
Requirements gathering and analysis.
Process modeling.
Troubleshooting and problem resolution.
Performance analysis and tuning.


The following Technical Skills are Highly Preferred Qualifications

Experience in testing of software, preferably with a focus on Workday or similar HR/Financial systems.
Experience with the full life cycle of software development projects (analysis, design, development, testing, implementation, and maintenance).
Workday certification or deep experience.
Familiarity with Workday Testing functionality.
Kainos experience.